Support

Contact Support

For the Cancer Defeated Newsletter feedback:
Send your comments and feedback to [email protected].
We regret that we can’t answer personal questions about your choice of doctors, treatments or clinics.  Requests for personal health advice will not receive a response. We urge you to read our publications to learn more about your personal options.

For Purchase Instructions or other Comments:
If you need to write us about a purchase you’ve made,  or if you have questions about our products, please email [email protected]. Please include your full name, phone number, order number and the email address you used when purchasing.

Regular mail can be sent to:
Online Publishing & Marketing
PO Box 1076,
Lexington, VA 24450

FAQs

Q: How do I get my download?

A:  You should have received an email from [email protected] containing the link for downloading your report(s).  If you did not receive that email, or if you were unable to download the file(s), please email us at [email protected] and we will be glad to assist you.  Please keep in mind that our reports are in PDF format and require Adobe Reader (available for free download at www.adobe.com).

Q: I want to order by mail instead of ordering online.  What do I do?

A: You can mail in your order request to:  Online Publishing & Marketing, PO Box 1076, Lexington, VA  24450.  Please be sure to include your name, the mailing address you want your order sent to, as well as the title of the publications(s) you wish to order.  If paying by check or money order, please make it payable to Online Publishing & Marketing.

Q: I do not have Visa or MasterCard.  How else can I pay?

A: We also accept PayPal.  If you do not have a PayPal account you can create one at www.paypal.com.  If you’d like to pay by check or money order, please make it payable to Online Publishing & Marketing and mail your order to:  Online Publishing & Marketing, PO Box 1076, Lexington, VA  24450.  Please be sure to include your name, the mailing address you want the order sent to, as well as the title of the publications(s) you wish to order.

Q: When can I expect to receive my print order by mail?

A: If you ordered a print version online, we will make every effort to mail your order within 2 business days of the date of your purchase.  Mail delivery may take up to 7-10 business days.
A: If you ordered a print version by mail, we will make every effort to mail your order within 2 business days of the date we receive your check, money order or credit card information.  Mail delivery may take up to 7-10 business days.

Q: How do I request a refund?

A: Please simply send us your refund request via email at [email protected].  If possible, please include:
– the name and email address you used when you placed your order
– the date you placed your order
– the order number you received with your purchase
– the reason for requesting a refund

Q: Why don’t you offer the printed copy outside the US?

[email protected].

Q: How can I contact you?

A: You can reach us via email at [email protected].  We will make every effort to respond to your email within one business day.

Q: Where can I send an editorial comment?

A: Please email your editorial comments to [email protected].  We welcome your feedback!

Q: Cancer Defeated newsletter?

A: Please go to www.cancerdefeated.com/blog/subscribe.  You will receive a free downloadable report with your subscription.  You can read previous issues of our Cancer Defeated newsletter at http://cancerdefeated.com/newsletters/index.html.

If you have any other questions that we did not address, feel free to contact us at [email protected].

Thanks for all your support!